Next’s logistics operation spans thousands of staff working in warehouses and on delivery routes—none of whom have regular access to computers or office-based communications.
Email newsletters and internal social platforms helped to a point, but key updates often failed to reach those without desk time. Despite a strong comms strategy, too much was being missed. The company needed a better way to inform, energise, and unite their frontline teams.
Next turned to internal radio as a more immediate and human way to connect with staff during their shifts. With help from Radio.co, they launched Radio Next, a bespoke station that could broadcast music, updates, and announcements across their entire network. Radio.co’s enabled Next to:
No specialist knowledge was required. The radio team—made up of staff volunteers and comms leads—could handle everything through a clean, browser-based dashboard.
Radio Next quickly became more than a background stream. Staff could submit song requests, hear timely company news, and even take over the mic for DJ slots.
“When you’re playing commercial stations, it’s just a product thrown at you. This is for us. It’s relevant. It’s immediate,” says Joey, a presenter at Radio Next.
The station helped:
For businesses with dispersed, desk-less teams, radio cuts through the noise. It offers connection, familiarity, and flexibility in a way emails or apps can’t. With Radio.co behind the scenes, teams like Next can build something that informs and inspires - without needing to be tech experts.